Shipping Confirmation?


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Josiah
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User offline. Last seen 13 years 21 weeks ago. Offline
Joined: 03/22/2010
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ASSR,

I purchased the DVD set over a week ago and I have not recieved a shipping confirmation. The "order created/completed" status does not provide much information. Is the DVD shipping or are you still in duplication?

Please advise...

assr
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User offline. Last seen 1 week 30 min ago. Offline
Joined: 03/12/2009
Points: 613
Shipping

Yes we are still in 'pre-order' mode for the DVD, which is why we are still offering the 30% discount. The next batch of 6 Sections will be uploaded very shortly and the final batch approximately 1 month after that with the physical DVD hot on its heels by that time of course.

For all those pre-ordering the DVD, as soon as the latest batch is uploaded you will be able to download the new videos immediately. They will automatically appear in your My purchases page.

Don't hesitate to post again or call KEYFAX if you have any questions.

Josiah
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User offline. Last seen 13 years 21 weeks ago. Offline
Joined: 03/22/2010
Points: 0
Thank you ASSR

Thanks for the heads up, I appreciate the response...

Wazoodust
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User offline. Last seen 13 years 11 weeks ago. Offline
Joined: 12/29/2009
Points: 91
DVD's

Any Idea of when the DVD's will ship? I would rather have them than the downloads

Just trying to learn this stuff for some live recording projects

assr
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User offline. Last seen 1 week 30 min ago. Offline
Joined: 03/12/2009
Points: 613
DVDs

We're still on course to finish the edits on the final batch of videos in the next few weeks, after which the DVDs will be in duplication. We're a little hesitant to give out exact dates just yet as dupe times can vary considerably depending on what time of year they are delivered. We'd recommend you take advantage of the pre-release discount of 33% while it's still on offer, in which case you'll have the DVDs coming but can have a view of the downloads 'free' at any time you wish.